TCC17-047 - CBSA system defect with incorrectly converting the letters “I” and “O” to the numbers “1” and “0” / TCC17-047 - Défectuosité dans le système de l'ASFC avec la conversion erronée des lettres "I" et "O" aux chiffres "1" et "0"

TCC17-047 - CBSA system defect with incorrectly converting the letters “I” and “O” to the numbers “1” and “0” / TCC17-047 - Défectuosité dans le système de l'ASFC avec la conversion erronée des lettres "I" et "O" aux chiffres "1" et "0"

On Sunday March 5, 2017, the CBSA released further eManifest functionality to our external clients. We have identified a system defect that is impacting the correct transmission of Cargo Control Numbers (CCNs) within Release Notification Messages (RNS). The CBSA’s system is incorrectly converting the letters “I” and “O” to the numbers “1” and “0” in outbound messages. <br/> <br/>For example, a CCN of COSU1234567I will incorrectly be converted to C0SU12345671.<br/> <br/>The CBSA recognizes the impact to our external clients on this issue and is actively working on a resolution. <br/> <br/>Until a system resolution is implemented, the CBSA recommends that carriers and freight forwarders refrain from submitting CCNs with the letters “I” and “O” to the CBSA. <br/> <br/>For CCNs that have already arrived in a warehouse, warehouse operators can follow the instructions below to confirm whether a CBSA release decision is on file:<br/> <br/>1) The warehouse operator can submit an RNS Query to the CBSA using the CCN they arrived in their warehouse. The CBSA will respond with a “Release” message if the CCN is released. The warehouse operator can use this message as authorization to release this cargo to the importer/broker.<br/>2) The warehouse operator may accept the RNS message transmitted by the CBSA with characters incorrectly converted, as specified above. <br/>3) If the warehouse operator does not have the ability to submit an RNS Query, any EDI client may contact their nearest CBSA commercial office to obtain stamped proof of release.

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